UVU Education Pty Ltd Privacy Policy

Last Update: 18/10/2019

We, at UVU Education Pty Ltd (Dream English), value your privacy and understand that you wish to have your personal information kept secure. For these reasons, we prioritize the security of information we hold. We’d like to inform you about how we manage your personal information and maintain its integrity and security in accordance with the Australian Privacy Principles and relevant industry privacy codes.

We may review and update this Privacy Policy from time to time to take account of new laws and technology. All personal information held by us will be governed by the most up-to-date version of this Privacy Policy posted on our website.

Contact Us:

For any queries or further information, please contact:

Email: systems@dreamenglish.com.au
Phone: +61423058115
Address:
410 Elizabeth Street, Suite 1A4
Surry Hills, NSW, Australia, 2010

What Information is Collected and Held?

Personal information collected and held by us may include:

  • name, postal and email address
  • date of birth
  • contact details including telephone numbers
  • gender
  • occupation and employment details
  • images or sounds of you attending our classes or enjoying our services and products. We may make videos, take photographs or make audio recordings of our classes, services and products which may include you.

When appropriate, we may collect this information from you directly with prior notice. We may also collect personal information directly from you when you:

  • provide information to us in any way (i.e.: completing a form, disclosing information over the phone, registering for a class/service/product or providing us with a business card)
  • visit our website
  • purchase goods from us or use our services (including via our website)
  • request information about us, our products or our services
  • provide feedback or reviews
  • fill in a form on our website

How Is Your Information Used?

We collect personal information mostly to record details for any service or order you have placed with us, and also that we may:

  • administer our customer relationships
  • provide you with information, products or services you have requested
  • acquire goods from us or use our services (including via our website)
  • request information about us, our products or our services
  • provide feedback
  • fill in a form on our website

You consent to us using your personal information in those ways and for sending you information about our products, services and special offers, as well as the products and services of our affiliates and third parties, now and in the future. You also consent to us sending you the information by direct mail, telemarketing, email, SMS and MMS messages.

As mentioned above, we may make videos, take photographs or make audio recordings of our events, services and products which may include your image or voice. You consent to being included in those videos, photographs and audio recordings.

Getting Access to Your Personal Information

You have a right under the Privacy Act 1988 (Privacy Act) to request access and seek correction to your personal information. You may do so by contacting us directly. We will normally give you full access to your personal information. However, there may be some legal or administrative reasons to deny access. If access is denied, we will provide you with the reason why.

Security of Your Information

We are committed to maintaining the security and confidentiality of the data you provide us and we will take all reasonable precautions to protect your personal information. Access to and use of personal information within Dream English is appropriately limited to prevent misuse or unlawful disclosure of the information.

If other organisations provide support services, we require them to appropriately safeguard the privacy of the information provided to them.

Where the personal information we collect is no longer required, we delete the information.

We will not otherwise disclose your personal information unless the disclosure:

  • is in accordance with this Privacy Policy or any agreement you enter into with us
  • is required by law
  • is authorised by law; or
  • is made with your consent.